KIOSK IQ unifies, monitors, controls and analyses digital signage systems independent of location and in real time. To optimise performance, display, environmental or player data is communicated to and documented in a cloud-based dashboard. 24/7 monitoring, cloud alert rules with escalation management and notifications via e-mail or SMS alert users immediately and allow them to respond to immediate problems before they escalate. The small KIOSK IQ box can be retrofitted into existing installations and guarantees perfect maintenance and experience management.